Aviation Advisor, Inc. is searching for a highly motivated Charter Sales Executive to join our team! The Charter Sales Manager is responsible for providing charter solutions and trip support for retail and wholesale clients. The Charter Sales Manager is an account manager for his/her assigned charter customers and will also provide support to Aviation Advisor, Inc. departments as needed.
Tasks and Responsibilities
- Handle incoming calls and web inquires for wholesale and retail client charter requests
- Create and participate in all Aviation Advisor, Inc. marketing efforts
- Obtain thorough understanding of all Aviation Advisor, Inc. services and support functions
- Prepare personalized quotes, sales documents, and client agreements
- Follow up and diligently maintain the new inquiry process
- Utilize CRM (Salesforce.com) to enter, track, and grow client contacts
- Book, accommodate changes to, and confirm details for charter trips
- Arrange ancillary services requested by client
- Watch over trip and details to ensure successful charter experience
- Meet and greet customers arriving or departing on a flight
- Assist and expedite invoicing by tracking all expenses and revenue on each trip
- Assist Flight Operations in aircraft sourcing efforts
- Basic understanding and application of aviation regulations FAR Part 91 & Part 135
- Coordinate with Flight Operations Team to deliver superior and consistent levels of service
- Proactively manage charter client accounts
- Establish, implement and execute client contacts and follow up program
- Periodically visit customers and participate in trade shows and exhibits
- Constantly seek ways to be aware of all industry developments and competitive interests
- Participate in Aviation Advisor, Inc training programs
Desired Skills
- Ability to multitask and work under fast paced conditions
- Genuinely enjoys working with customers and can establish good relationships
- Sales skills and customer service skills
- Work well as part of a team and with other departments
- Organizational skills and very detail oriented
- Possess effective communication skills
- Have a strong desire to sell and to participate in growing charter revenues and client base
- Flexible – willingness to cover different shifts when called upon, work extra hours when needed and to overall behave like a true sales professional.